Unified Expert was founded in 2015 by a group of young entrepreneurs with the sole vision of providing world class cost effective consulting services in Customer Care / telephony & e commerce sector. Unified Expert works in partnership with the worldwide solution integrators and telcos.

We are global provider for technical  professional services for E-commerce solutions, Software development & Call Center/IP Telephony solutions. We help our customers to achieve their business goals by implementing industry standards for customer collaboration. Our core expertise are in software development, Cisco/Avaya & Open Source Call Center Implementation, IVR Development/Back Office Integration,e-commerce solutions ( magento, shopify,woocommerce,prestashop). Cisco Finesse gadgets  & CRM CTI Connector development.


Our Vision is to integrate Businesses with latest & emerging technologies for excellent collaboration experience.


Our mission is to enable our customers to provide excellent customer care services. We are focused on providing technical professional services for collaboration solutions. Being a system integrators we help our clients in planning designing & implementing best customer care & ecommerce solutions.

Professional Service

Our Professional Services has helped companies to implement solutions by providing technical expertise in the areas of Unified Communications, collaboration, E-commerce,website development & Software development. We implement industry’s best practices and state of the art technologies to ensure timely completion of projects with highest level of customer satisfaction.
  • E-Commerce Solutions
  • 24×7 Help Desk Support
  • Collaboration (Voice, Video & Chat)
  • Software development
  • IT Consulting Services.

Software Development

We at Unified Expert develop software applications using different tools and technologies with a large range of product line including CTI Connectors, Collaboration Panel, Wallboard and Reporting Solution. E-commerce solutions based on latest state of the art technologies. For more details, please visit our products page.

Maintenance Service 24/7

 We Know how critical your business is for you. Our goal is to help our clients to maintain uptime and provide excellent technical services. Our customer support representatives could be available 24/7 to keep your business up and running.

Why Unified Expert

Unified Expert delivers high quality technical professional services for partners & customers in Customer collaboration portfolio.
  • We are Industry experts with extensive experience in customer collaboration domain.
  • 24/7 support
  • What we commit we deliver to our customers
  • We covers what generally ignored by major vendors in industry
  • We build long term business relations.