By admin / January 21, 2018

What CTI Connectors are?

Computer Telephony Integration (CTI) is helping businesses from many years to handle customer inquiries on computer screens. We have seen people...

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By admin / January 21, 2018

What IVR applications are and how these work?

IVR stands for Interactive Voice Response. It is a technology that allows a computer to interact with humans through Voice, DTMF (Dual Tone...

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